Effective Date: February 15, 2026
HoopRank ("we," "us," or "our") operates the HoopRank mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App. By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
When you create an account or sign in through a third-party authentication provider (Apple, Google), we may collect:
You may voluntarily provide additional information, including:
We collect content you create within the App, including:
With your permission, we collect your device's approximate location to:
Location data is used for proximity-based queries (e.g., courts within a radius) and is not continuously tracked or stored beyond what is necessary for these features. You may disable location services at any time through your device settings, though some features may be limited.
We may automatically collect:
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties.
We may share information in the following limited circumstances:
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time (see Section 7). Upon account deletion, we will remove your personal data from our active databases within 30 days. Some data may be retained in backups for a limited period for legal or operational purposes.
The App uses the following third-party services, each with their own privacy policies:
We encourage you to review the privacy policies of these third-party services.
We implement industry-standard security measures to protect your data, including:
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@hooprank.app. We will respond to your request within 30 days.
If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used; (b) request deletion of your personal information; (c) opt out of the sale of your personal information (we do not sell personal information); and (d) not be discriminated against for exercising your CCPA rights.
If you are located in the European Economic Area, our legal basis for processing your personal data includes: (a) your consent; (b) performance of a contract (providing the App); and (c) our legitimate interests in operating and improving the App. You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have collected information from a child under 13, please contact us at support@hooprank.app.
We use Firebase Cloud Messaging to send push notifications for events such as match updates, new challenges, followers, and team invitations. You can opt out of push notifications at any time through your device's notification settings. Opting out will not affect your ability to use the App.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the "Effective Date" above. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@hooprank.app
App: HoopRank